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Elements and Performance Criteria

1. Gather information about pipeline operation needs
   • Respond to and record messages and information received from field operations and pipeline system stations
   • Interpret and acknowledge alarm codes correctly to ensure the correct response strategy is selected and applied to the situation
   • Clarify additional information needs and select an appropriate communication medium to deliver the information required
   • Improve operational efficiency through adequate and timely application of information provided
   • Interpret and action customer/shipper gas forecasts to ensure correct gas flow rates into the pipeline system are achieved
2. Communicate pipeline information
   • Monitor activities of pipeline personnel in the field and data from the control centre
   • Evaluate internal messages and response communications concerning system alarms/incidents to establish the scope and severity of the alarm/ incident
   • Convey pipeline system operation information to relevant personnel in other work areas to ensure safe and efficient operation of the pipeline system
   • Relay information to technicians and other services/parties so that fault-finding or safety checks can be conducted to identify risks to product supply, pipeline equipment, environment and personnel
   • Authorise, record and monitor permits to work to allow operational activities to be undertaken or cancelled
3. Coordinate pipeline systems operations
   • Monitor field and pipeline station operations data
   • Monitor and observe equipment operating conditions, pressures and temperatures, and maintain correct equipment operating parameters
   • Identify faults and initiate the required repair or reporting of the fault
   • Isolate identified faults in the pipeline as appropriate
   • Respond to system alarms and emergencies
   • Determine the required course of action or emergency response to the identified system condition/ emergency
   • Complete and document pre-shutdown checks
   • Shut down the pipeline system under either normal or emergency conditions in accordance with operating procedures
   • Confirm all identified maintenance is in compliance with the permit to work system and administer to ensure that all work complies with all issued permits
4. Record and report
   • Record and monitor field personnel movements to ensure the safety of all personnel in the field
   • Report safety and environmental risks or faulty equipment to designated personnel for further action or advice concerning the selection of the appropriate response or course of action
   • Interpret and maintain field inspection records and reports
   • Complete operations and production reports
   • Perform shift handover procedures
5. Control hazards
   • Identify hazards in work area
   • Assess the risks arising from those hazards
   • Implement measures to control those risks in line with procedures and duty of care
6. Resolve problems
   • Identify possible problems in equipment or process
   • Determine problems needing action
   • Determine possible fault causes
   • Rectify problem using appropriate solution within area of responsibility
   • Follow up items initiated until final resolution has occurred
   • Report problems outside area of responsibility to designated person

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: legislative requirements, including work health and safety (WHS) industry codes of practice and guidelines environmental regulations and guidelines Australian and other standards licence and certification requirements All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
Hazards	Hazards include one or more of the following: electricity gas gases and liquids under pressure structural hazards structural collapse equipment failures industrial (machinery, equipment and product) equipment or product mass noise, rotational equipment or vibration plant services (steam, condensate and cooling water) working at heights, in restricted or confined spaces, or in environments subjected to heat, noise, dusts or vapours flammability and explosivity hazardous products and materials unauthorised personnel sharp edges, protrusions or obstructions slippery surfaces, spills or leaks extreme weather other hazards that might arise
Routine problems	Routine problems are predictable, will have solutions in the procedures and include one or more of: communications disruptions corrosion/hydrate formation variations in flow temperature and/or pressure failures of piping, valves or flanges pipeline leakages
Non-routine problems	Non-routine problems are unexpected problems, or variations of previous problems and must be resolved by applying operational knowledge to develop new solutions, either individually or in collaboration with relevant experts, to: determine problems needing action determine possible fault causes develop solutions to problems which do not have a known solution follow through items initiated until final resolution has occurred report problems outside area of responsibility to designated person Operational knowledge includes one or more of the following: procedures training technical information such as journals, engineering specifications remembered experience relevant knowledge obtained from appropriate people
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

use data, communications and observations to monitor plant and maximise performance

interpret information, decide on appropriate action and convey required action to others

identify early warning signs of equipment/processes needing attention or with potential problems

resolve non-routine problems

identify hazards and risks and apply risk control procedures

communicate effectively with team/workgroup, supervisors and other personnel

identify and communicate information required by others

complete written records.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

all items on a schematic) of the production unit and functions of each

principles of operation of plant/equipment, pipeline system functions within the design parameters and design philosophy

interactions between plant items/processes

systems’ operating parameters, integrity limits, product specifications and tolerances, temperature, pressure and flow

process information schemata of the pipeline system and associated facilities

architecture of the pipeline system

gas quality/analysis equipment operation

safety data sheets (SDS) information

emergency shutdown procedures

function and troubleshooting of major components and their problems

hierarchy of control

hazards that may arise in the job/work environment, and:

their possible causes

potential consequences

appropriate risk controls.

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